We currently ship within Australia only
We use Australia Post Parcel Post for all deliveries:
- Orders above AUD $300 are shipped free of charge
- Orders below that threshold are shipped for a flat fee of $10
To help ensure that your order arrives safely and on time, we ask that you:
- Provide a secure, business hours delivery address
- Double-check that the address details you provide are 100% correct
Australia Post provides a full track and trace service, and for added security will require a signature on delivery. If you have a tracking number, you can check the progress of your order here.
Processing and delivery time frames
We aim to ship every order within 24-48 hours of receipt. Once shipped, deliveries to capital cities and metropolitan areas will generally take a minimum of 2-3 days, while those to regional and rural Australia may take at least seven days.
If your delivery does not arrive when expected
Please contact us so we can follow-up on your behalf with Australia Post. Please note that we cannot accept responsibility for missing orders that result from a delivery address being entered incorrectly. (That's why we ask that you please double-check these details at the time of ordering.)
Should you have further questions
As always, we're here to help. Contact us and we'll be in touch as soon as we can.