Free Shipping
We ship to all destinations throughout Australia. Delivery is free of charge on all orders above A$200. Express delivery is available within Australia for A$15.
To help ensure your order arrives safely and on time, we ask that you please:
— Provide a secure, business hours delivery address
— Double-check that all the details you provide are 100% correct.
CARBON NEUTRAL DELIVERY
We use Australia Post for all deliveries as they offer a carbon neutral service with end-to-end track and trace. If you have a tracking number, you can check the progress of your order here.
PROCESSING AND DELIVERY TIMEFRAMES
We aim to ship every order within 24-48 hours of receipt.
Standard shipping to metropolitan areas within Australia will generally take 2-5 business days, and 3-10 business days for most regional and rural locations. Express shipping to metropolitan areas within Australia will generally take 1-2 business days, and 2-4 business days for most regional and rural locations.
IF YOUR DELIVERY DOES NOT ARRIVE WHEN EXPECTED
Please contact us so we can follow-up on your behalf with Australia Post. Please note that we cannot accept responsibility for missing orders that result from a delivery address being entered incorrectly. (That's why we ask that you please double-check these details at the time of ordering.)
SHOULD YOU HAVE ANY QUESTIONS
As always, we're here to help. Contact us and we'll be in touch as soon as we can.